Contact
Custom portrait, a size that isn’t listed, a colour matched to your outfit, a wholesale enquiry — write to us and a real person will answer.
Direct email
Prefer email? Write to ymxlianmeng@soacn.cn. Attach reference photos directly to your message if you have them.
Response time
We reply to everything within two business days. Portrait enquiries usually get a first answer the same day.
Orders & shipping
Existing orders are best handled through your Etsy order page, where you can also see tracking and request a return.
Press & collaborations
Happy to talk about features, styling work and product collaborations. Put “collab” in the subject line so it doesn’t get lost.